Shipping Times

1. Processing Your Order

Order Confirmation: Once you place your order, you will receive an order confirmation email. This confirms that we have received your order and have begun processing it.

Processing Time: Our processing time is usually the next business day, however, it can take a few days depending on the time of year e.g. holidays. This includes checking, packing, and forwarding your items to our shipping partner.

2. Shipping and Delivery

Shipping Methods: We offer standard and express shipping options when it is available to your location. Often, we cover the shipping for you.

Delivery Estimates: Delivery time varies depending on your location and the shipping method chosen. Typically, it takes 7 to 12 business days for standard shipping.

3. Tracking Your Order

Once your order is shipped, we will send you a shipping confirmation email with a tracking number. You can use this number to track your order's progress.

4. Customs, Duties, and Taxes

International Orders: Please note that international orders may be subject to customs duties and taxes, which are not included in our shipping charges. These charges are the responsibility of the customer.

5. Changes to Shipping Address

We understand that you may need to change the shipping address. You can do this by contacting us at admin@justlikeaspa.com before the order is shipped.

6. Missed Deliveries

In case of a missed delivery, you should contact the delivery courier. They will usually be able to arrange redelivery of your item(s).

7. Returns and Exchanges

Please refer to our Refund Policy page for detailed information on returns and exchanges.

8. Customer Service

For any questions or concerns regarding your order or shipping, please contact us at admin@justlikeaspa.com.

Thank you for shopping with us. We appreciate your business!

TEAM - JustLikeaSpa